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Enhancing Customer Experience

Franklin Energy is rolling into 2015 with significant momentum. Throughout the years, we’ve upheld our reputation for meeting utility program goals and delivering a high quality experience for our clients. However, as the industry has evolved, we recognize that the experiences and interactions of our utility clients’ customers are as important as achieving program results. In fact, a recent annual survey has shown that the United States is at a 20-year low in customer service.

THE FOREFRONT OF INNOVATION

Want to stay abreast of regulatory updates, inspiring innovations and thought leadership related to grid optimization? Welcome to our blog, where Franklin Energy’s experts come to delve into everything you need to know to stay at the top of your game in our ever-changing environment.

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