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To You, Our Clients

Can you believe it? Another calendar year draws to a close. In the spirit of the holiday season and start of a new year, I’d like to take a moment to wish all of our clients – long standing and of late – warm wishes and a special thanks for putting your programs in our hands. Indeed, this time of year is an occasion to reflect back on past triumphs and look ahead to new opportunities.

Enhancing Customer Experience

Franklin Energy is rolling into 2015 with significant momentum. Throughout the years, we’ve upheld our reputation for meeting utility program goals and delivering a high quality experience for our clients. However, as the industry has evolved, we recognize that the experiences and interactions of our utility clients’ customers are as important as achieving program results. In fact, a recent annual survey has shown that the United States is at a 20-year low in customer service.


Want to stay abreast of regulatory updates, inspiring innovations and thought leadership related to grid optimization? Welcome to our blog, where Franklin Energy’s experts come to delve into everything you need to know to stay at the top of your game in our ever-changing environment.

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