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Innovation Sprint Recap - June 2020

The first time I met Megan Nyquist was shortly after the Franklin Energy and AM Conservation Group merger about 3 years ago, when I’d travelled to Port Washington to meet the local marketing team. I remember talking with her about my team's digital marketing and how we were “super users” of CRM platform HubSpot. That was the first of many times she rolled her eyes at me, then she proceeded to school me on the finer elements of the digital transformation she was trying to make happen.

I thought she was fantastic and decided that day I wanted her on my team.

Several months later, that happened. I think everyone thought we’d claw each other’s eyes out, but we’ve instead become not just close teammates, but friends. She’s a bit like the little sister I never had. Megan knows her stuff. Plus, she has a tremendous work ethic and perhaps most importantly, a profound willingness to figure things out. Megan is routinely given challenging, nebulous projects no one else can figure out. They come back completed on time, completely sorted. And, it doesn’t hurt that she’s also fun to be around.

Full Steam Ahead

As stay-at-home orders are lifted, businesses reopen and programs restart, we remain optimistic about the future of our industry. While the development of new technology—like virtual energy audits and touchless installation support—has undoubtedly changed the landscape of energy efficiency, it's important to keep traditional programs in mind as well. Relying on a mix of brand-new offerings and proven reliable services is the key to success for the utility of the future.

Innovating in a COVID-19 World

My husband and I went to college together; we’re familiar with “working together alone.” It was how he wrote his thesis on McCarthyism and I wrote mine on Post-Soviet Russia, two feet apart on a hand-me-down couch in a cramped upstairs apartment in a sketchy part of Schenectady, NY. Headphones firmly planted in ears.

But until COVID-19 hit, we never really worked from home together, except for the occasional snow day. And on those days, he was more likely working from the couch with Sports Center on in the background, while I toiled along like usual in my home office.

Our Teams are Ready

As shelter-at-home restrictions begin to lift and people are getting “back to business,” we understand there’s no going back to “business as usual.” We’re all being forced to evolve and adapt to our new normal, even though we may not yet fully understand what that means. Despite the atmosphere of constant change, I’m proud of the way the Franklin Energy team has risen to the occasion. We have begun pivoting our program delivery to give our utility clients' customers what they need, with new safety precautions in place to support implementation.

Safety Is Our Top Priority

COVID-19 has affected us like nothing we’ve experienced in this lifetime. We’ve undergone social distancing, schools across the nation have closed, jobs have been lost, incomes affected, and so much more. As our nation takes steps to recover, it has become clear that we will be embracing a “new normal” in our daily lives.

THE FOREFRONT OF INNOVATION

Want to stay abreast of regulatory updates, inspiring innovations and thought leadership related to grid optimization? Welcome to our blog, where Franklin Energy’s experts come to delve into everything you need to know to stay at the top of your game in our ever-changing environment.

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