Utilities and energy efficiency practitioners can play an important role in helping businesses recover from natural disasters. After all, engaging with utility customers soon after natural disasters strike is good for all parties. In times of recovery, business owners are overwhelmed with making a lot of decisions and utilities want to serve their customers. Customers need to have resources they can trust, and often the utility is one of the most trusted resources in a community. Providing post-disaster energy assessments helps businesses determine what equipment may need to be replaced, explains the efficiency incentives available to them, and helps find a reputable contractor to do the work.