Although our offices continue to remain closed for now and face-to-face contact is still limited across the nation, the Franklin Energy team is finding reasons to enjoy the present. We take pride in the work we do, and we're committed to bringing services to your customers where they are right now: at home. That's why we're excited to announce we're now offering virtual energy audits.
We have a solution that's ready to deploy—right now—using the existing technology, products and field staff we're already using to support our clients. In fact, the solution is already live with some of our clients who wanted to make a quick pivot from in-field to virtual services. To participate, customers only need are a browser and a mobile device. They can choose between a phone-based appointment or a video chat walk-through, and a kit of products will be shipped directly to their door. This solution is available for residential or small commercial customers
When it comes to meeting your customers' needs and achieving savings in today's touchless world and beyond, we know time is of the essence. That's why we acted quickly to deploy this initial virtual energy audit solution, and it's also why we ramped up our Innovation Lab to focus on developing the next iteration of it. Any clients using our first-generation virtual audit solution will have the ability to upgrade to the second generation of the product as soon as it's available.
Let us help you navigate the new reality of the coronavirus. Visit our COVID-19 response web page to learn more about the touch-free program solutions you can implement now, and schedule a virtual energy audit demo with an expert to see our new tool in action.