Blog

There’s a moment in every organization’s journey when all the pieces that have been working side by side finally click into something...

I always enjoy this time of year. The holidays have a way of creating space between meetings and end-of-year reports to pause and reflect on what...

The energy industry isn’t just evolving—it’s transforming. 

When you think about energy efficiency, you might picture complex upgrades—new heat pump water heaters, insulation, advanced HVAC systems. And while...

Artificial intelligence (AI) is no longer just a buzzword—it’s shaping nearly every aspect of our lives, from how we work to how we connect and...

In the world of distributed energy resources (DERs)—from solar and battery storage to demand response programs, smart thermostats, and grid-connected...

For more than a decade, behavioral energy efficiency programs—like Home Energy Reports (HERs)—have helped millions of households use energy more...

Let’s get one thing clear: improving customer experience isn’t just a marketing initiative. It’s a transformation imperative. It requires operational...