Often when discussing diversity and inclusion (D&I), practitioners find themselves in the position of trying to explain the business case. This is often required due to a general lack of understanding by many on the topic. Some feel D&I is some type of social program such as affirmative action. Others tend to characterize it as simply a racial topic, narrowing it even further to a black and white issue. In reality, D&I involves each of us, regardless of our race, nationality, professional background, age, sex, sexual preference, communication or learning style. This long yet incomplete list gives us a good definition of diversity. Inclusion is defined as the act of including or the state of being included. As a verb, it’s transitive in nature; that is, it involves the transfer of an action from one person to another. So, action is required.