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Steven Kulzer

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The Secret to Success is in Surge Protection

Imagine this: You’re a large utility in the South with over 2.6 million customers. You focus deeply on engaging these customers, providing them with exceptional service and keeping rates below the national average. In fact, you’ve done so well that you’ve ranked #1 in customer satisfaction by JD Power for the last three years in a row.

But now, you’ve hit a roadblock. You want to maintain your shining reputation for meeting customers’ needs and providing top-notch service, but you also need to generate new revenue and further increase the regard customers hold for your utility. Where do you turn?

THE FOREFRONT OF INNOVATION

Want to stay abreast of regulatory updates, inspiring innovations and thought leadership related to grid optimization? Welcome to our blog, where Franklin Energy’s experts come to delve into everything you need to know to stay at the top of your game in our ever-changing environment.

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