Recent Posts
The Hidden Hard Work Behind DER Marketing: Why Promising Tech Doesn’t Sell Itself
October 21, 2025 •Laina McQueen
In the world of distributed energy resources (DERs)—from solar and battery storage to demand response programs, smart thermostats, and grid-connected...
Read MoreCustomer Experience by Design: How to Drive Loyalty and Results
September 2, 2025 •Laina McQueen
A quiet revolution is reshaping the way we think about utility programs. As customer expectations evolve and complexity increases, one thing is...
Read MoreSeamless by Design: Why Customer Experience Is the Growth Engine for Energy’s Future
April 28, 2025 •Laina McQueen
The energy industry is changing—fast. The grid is under pressure, policies are shifting, and technology is evolving faster than most programs can...
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