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When you think about energy efficiency, you might picture complex upgrades—new heat pump water heaters, insulation, advanced HVAC systems. And while...

Artificial intelligence (AI) is no longer just a buzzword—it’s shaping nearly every aspect of our lives, from how we work to how we connect and...

In the world of distributed energy resources (DERs)—from solar and battery storage to demand response programs, smart thermostats, and grid-connected...

For more than a decade, behavioral energy efficiency programs—like Home Energy Reports (HERs)—have helped millions of households use energy more...

Let’s get one thing clear: improving customer experience isn’t just a marketing initiative. It’s a transformation imperative. It requires operational...

The residential energy landscape is changing fast. Across the country, homeowners are embracing potential distributed energy resources...

The U.S. electric grid is once again at a crossroads. Utilities and policymakers face the dual challenge of rapid load growth and rising consumer...

A quiet revolution is reshaping the way we think about utility programs. As customer expectations evolve and complexity increases, one thing is...